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Free Shipping with purchase over $99 in US
Shipping Information (Free Shipping w/ purchase in U.S.)
Destination Condition Shipping Charges Carrier Delivery Time*
Domestic (US) Purchase of Song Chips
(less than 1 pound)
Free USPS First Class 3~7 days*
Purchase of Song Chips
(less than 1 pound)
$6 Flat USPS Priority 1~3 days*
Purchase of Systems
(over 1 pound)
Free Ground** UPS or USPS 1~5 / 2~3 days*
International Any amount Various USPS or DHL 3~10 days*
* We make every attempt to ship orders within 24 hours of receipt. Orders placed on Saturday, Sunday and Holidays will be shipped on following business day. Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Please add this packing period to your delivery estimate time.
* Same Day Shipping Cut-off Time: via UPS for orders placed before 3pm PST, via USPS for orders placed before 1pm PST.
* Please note that we do not guarantee delivery date, but we do our best to make your package delivered on time.
* Free shipping is applied on purchase within the U.S. only, but the expedite shipping options are available with extra charge. There will be shipping charge on purchase shipping to out of U.S.
[UPS Ground Transit]
UPS Ground Map
Security is our primary concern
We offer genuine friendly service and safety on your shopping at our website. We try our best to help protect the confidentiality of your personal information. We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering, order status, catalog request and contest forms. We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number.